League Two side Crawley knocked Stoke out of the Carabao Cup on penalties.
Stoke, who are second bottom of the Championship, opened the scoring against the run of play when Sam Vokes deflected Liam Lindsay’s shot into the net.
Nathan Ferguson equalised before half-time, given time to drill past goalkeeper Adam Federici.
Stoke’s Nathan Collins was sent off for a late challenge on Panutche Camara shortly after the hour mark, but Crawley could not capitalise on the extra man.
However, they scored every one of the five penalties in the shootout after Vokes had missed Stoke’s opening attempt.
Crawley manager Gabriele Cioffi: “We never have the feeling of giving up. It is in our DNA to be strong.
“My dream on taking the job was to fill the stands, and now Saturday is very important to follow this up in terms of performance.
“We are a side that will score goals and we have the right attitude and mentality. This was a great victory for the club and myself.”
Stoke manager Nathan Jones: “For 45 minutes, that’s as bad a performance as I’ve had since I’ve been a manager.
“No commitment, desire. A few performances out there were a real eye-opener. We got out-battled and out-fought a bit.
“We made a lot of changes but were still strong enough. Some of those players, it might be a while before they play.
“Whether they don’t want to play for me, or it was just playing poorly, you will have to ask Sherlock Holmes. I don’t know.”
